VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (2024)

VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (2)

Even Hotel Guest Services

VIP Hospitality Group Eugene, OR

Security verification

VIP Hospitality Group Eugene, OR

3 days ago

VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (5) VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (6) VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (7)

See who VIP Hospitality Group has hired for this role

  • Report this job

Benefits:

What's your passion? Whether you're into sports, shopping, or karate, at VIP Hospitality Group, we're interested in YOU. At VIP, we look for people wired to share our core values – vision, integrity, passion, and humility. Can you apply the same care and passion to your career as your hobbies - placing our guests at the heart of everything you do? If this is you, EVEN Hotel Eugene and VIP Hospitality Group would be honored to have you join our friendly and professional team.

EVEN Hotels Brand by IHG is all about enabling wellness while you travel. To inspire our Guests to stay on Track while on the road, we will:

  • Enliven Wellness through our passion, knowledge, and resources available to ensure balance and holistic well-being
  • Be Encouraging by recognizing our guest's achievements and offering positive words of encouragement and suggestions
  • Get Personal to understand our guest' wellness goals and help them maximize their wellness journey while traveling

KEY JOB DESCRIPTION:

The Keep Active Host (Front Desk Agent) provides top-notch customer service to ensure guests are taken care of by delivering a unique guest experience that brings the EVEN Hotels brand to life. The Keep Active Host delivers core guest services and supports wellness by engaging guests with expertise at the Wellness Wall and Athletic Studio. The Keep Active Host is cross-trained as an Eat Well Host.

DUTIES AND RESPONSIBILITIES:

  • Welcomes and provides personal recognition to guests upon arrival
  • Offers each guest a welcome drink upon arrival, completes the check-in transaction efficiently, describes the hotel services, and demonstrates the Wellness Wall
  • Extends invitations to hotel wellness programs and best supports the guests’ wellness routines
  • Demonstrates proper use of fitness equipment as requested
  • Answers phones in a prompt and courteous manner
  • Up-sells rooms where possible to maximize hotel revenue
  • Books, confirms, revises, and cancels guest reservations as needed
  • Operates the retail sundry sales area and keeps shelves stocked and organized
  • Ensures billing instructions and guest credit for compliance with the hotel credit policy
  • Processes cash and credit card transactions according to standard operating procedures
  • Communicates and coordinates with other departments to provide and receive insight into guest needs, requests, and complaints
  • Respond appropriately to guest complaints and implement appropriate service recovery guidelines to ensure total guest satisfaction
  • Seeks and uses guest feedback to build relationships with guests and drives continuous improvement in guest satisfaction
  • Ensures that the special needs and requests of guests, VIPs, and IHG Rewards Club Members are fulfilled

QUALIFICATIONS AND REQUIREMENTS:

  • High School diploma or equivalent
  • Must speak fluent English
  • Flexible work schedule
  • May be required to work nights, weekends, and/or holidays
  • Frequently standing up behind the desk and front office areas
  • Carrying or lifting items weighing up to 50 pounds
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Management and Manufacturing
  • Industries

    Hospitality

VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (9) VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (10) VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (11)

Referrals increase your chances of interviewing at VIP Hospitality Group by 2x

See who you know

Get notified about new Guest Services Specialist jobs in Eugene, OR.

Sign in to create job alert

Similar jobs

  • Guest Service Agent - Full-Time or Part-Time VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (12)

    Guest Service Agent - Full-Time or Part-Time

    Peachtree Group Hospitality Management

    Eugene, OR

  • Front Desk Agent - Valley River Inn - Eugene, OR VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (13)

    Front Desk Agent - Valley River Inn - Eugene, OR

    Real Hospitality Group

    Eugene, OR

  • Guest Service Agent - Full-Time or Part-Time VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (14)

    Guest Service Agent - Full-Time or Part-Time

    Peachtree Group

    Eugene, OR

  • Receptionist VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (15)

    Receptionist

    Elwood Staffing Services, Inc.

    Eugene, OR

  • Guest Service Representative - Graduate Eugene VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (16)

    Guest Service Representative - Graduate Eugene

    Graduate Hotels

    Eugene, OR

  • Appointment Setter/Hotel Reservationist-Remote VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (17)

    Appointment Setter/Hotel Reservationist-Remote

    Away From Home Travels

    Eugene, OR

  • Guest Service Representative/Front Desk Clerk VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (18)

    Guest Service Representative/Front Desk Clerk

    Northwest X Southern Hospitality

    Springfield, OR

  • Receptionist VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (19)

    Receptionist

    Camping World

    Eugene, OR $14.00 - $17.00

  • Guest Service Representative - Graduate Eugene VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (20)

    Guest Service Representative - Graduate Eugene

    Schulte Hospitality Group

    Eugene, OR

  • Front Desk Agent VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (21)

    Front Desk Agent

    Mereté Hotel Management

    Eugene, OR

  • Concierge-Receptionist VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (22)

    Concierge-Receptionist

    Compass Senior Living

    Eugene, OR

People also viewed

  • AVA Receptionist

    AVA Receptionist

    Avamere Living

    Junction City, OR

  • Receptionist

    Receptionist

    Bi-Mart

    Junction City, OR $15.85 - $18.65

  • Waitstaff

    Waitstaff

    Atria Senior Living

    Eugene, OR

  • Breakfast Food Server

    Breakfast Food Server

    Northwest X Southern Hospitality

    Springfield, OR

  • Camarero

    Camarero

    Red Lobster

    Eugene, OR

Similar Searches

  • Guest Services Coordinator jobs 58,647 open jobs
  • Guest Services Manager jobs 17,195 open jobs
  • Guest Services Associate jobs 85,476 open jobs
  • Content Designer jobs 11,677 open jobs
  • Service Assistant jobs 150,282 open jobs
  • Social Media Coordinator jobs 13,182 open jobs
  • Financial Control Analyst jobs 21,665 open jobs
  • Service Supervisor jobs 151,961 open jobs
  • Service Specialist jobs 125,512 open jobs
  • Facilities Specialist jobs 73,716 open jobs
  • Tourism Specialist jobs 57,335 open jobs
  • Reservations Agent jobs 12,426 open jobs
  • Guest Relations Specialist jobs 57,859 open jobs
  • Customer Specialist jobs 148,850 open jobs
  • Event Management Specialist jobs 12,286 open jobs
  • Ambassador jobs 58,885 open jobs
  • Front Desk Receptionist jobs 42,593 open jobs
  • Legal Compliance Specialist jobs 16,313 open jobs
  • Concierge jobs 90,734 open jobs
  • Executive Researcher jobs 16,315 open jobs
  • Reporting Consultant jobs 20,079 open jobs
  • Treasury Officer jobs 35,193 open jobs
  • Corporate Sales Manager jobs 33,517 open jobs
  • Senior Sales Executive jobs 77,482 open jobs
  • Director of Strategic Communications jobs 6,419 open jobs

VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (23)

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More
VIP Hospitality Group hiring Even Hotel Guest Services in Eugene, OR | LinkedIn (2024)
Top Articles
Latest Posts
Article information

Author: Madonna Wisozk

Last Updated:

Views: 5601

Rating: 4.8 / 5 (68 voted)

Reviews: 91% of readers found this page helpful

Author information

Name: Madonna Wisozk

Birthday: 2001-02-23

Address: 656 Gerhold Summit, Sidneyberg, FL 78179-2512

Phone: +6742282696652

Job: Customer Banking Liaison

Hobby: Flower arranging, Yo-yoing, Tai chi, Rowing, Macrame, Urban exploration, Knife making

Introduction: My name is Madonna Wisozk, I am a attractive, healthy, thoughtful, faithful, open, vivacious, zany person who loves writing and wants to share my knowledge and understanding with you.